Contact Us

The Helpline

Victim Services

Daily 8AM - 10PM



Office Line

MON - FRI - 8-5PM




Thank you!

Your submission has been received.
Oops! Something went wrong while submitting the form.

Questions & Answers

Does Hub of HOPE protect the privacy of victims/survivors?

Yes. We hold the privacy of survivors at high regard. All team members and volunteers are required to sign a Confidentiality Policy. We do not use real names or photos of survivors in our public communications. All clients are assigned a number for their case management portfolio.

Does Hub of HOPE work collaboratively with other organizations and local leadership?

Yes. We believe that collaboration is the key to providing the best support for victims in their healing journey. We have signed MOU’s (Memorandum of Understanding) with numerous organizations. We also offer clients the opportunity to sign an ROI (Release of Information) agreement which allows us to work cooperatively with the agencies they request.  

What does staff and volunteer care look like at Hub of HOPE?

Our staff and volunteers are caring community members working in a setting with individuals who have experienced trauma. Knowing this, it is important that we offer a safe physical working environment, support from other team members when working with clients, on-going training in trauma-informed services, input concerning protocol and procedures, and encourage mental health days and self care.